Transparency, strong internal communication really help employees thrive

Transparency, strong internal communication really help employees thriveTransparency, strong internal communication really help employees thriveAs many founders and team leaders would attest, clear communicationcoupled with genuine transparencyis key to inspiring employees and, ultimately, growing as a company.But in a truly collaborative environment that consists of powerful, capable hires, transparency is important for more than just inspiration. Its critical for giving your people what they need to effectively do their job. If you dont share data, plans, or concerns with your employees, youll hamstring them. Instead, you need to equip your people to make the best possible decisions for their area of responsibility.Follow Ladders on FlipboardFollow Ladders magazines on Flipboard covering Happiness, Productivity, Job Satisfaction, Neuroscience, and moreBut this needs to work the other way around, too employees themselves need to be transparent about where theyre at in terms of progr ess, what resources they need to get their job done, and the challenges theyre facing or foresee facing in completing new projects. When that happens, everyone in your company has a chance to thrive.That said, fostering and sustaining a culture in which this kind of two-way communication and trust exists is difficult, and it gets harder the bigger you grow. It requires you as a company leader to constantly prioritize and reinforce behauptung values.If this is something youre struggling with right now, here are some steps we took to improve this at our company,Honey, that might be helpful for you1. Hire Someone Who Is Solely Focused on Internal CommunicationThis is what it looks like to truly prioritize strong internal communication you have to invest in it.Thats what we did at Honey, at least. We hired someone to set the cadence of internal discourse, fine-tune the messaging from leadership to ensure were conveying things the right way, and to facilitate back-and-forth between teams . Especially as we crossed the 100-employee threshold, we realized this was something we simply werent equipped to do on our ownnot while also doing the work of COO, CEO, CTO, etc.The truth is, you have to treat communication as its own department or vertical. Thats because it reallyisas crucial to your companys success as your product, or your marketing, or your sales.If people on your team lack essential understanding of the reasoning behind certain decisions or company direction, or if they dont have the information they need to do their jobif you or your teammates ever enter meetings surprised by whats being discussedyou wont be as efficient as you could be.Dont let that happen. Approach communication with careful and purposeful orchestration.2. Be Honest and Sincere with Your EmployeesOf course, you cant just outsource communication and transparency and hope it improves or sustains. You have to do your part as a company leader.That means being honest and sincere with your peopl e in your messaging and in your conversations with them.As we all know, communication hinges upon trust. Your people will only be 100% honest with you regarding their needs and challenges ifyouare 100% honest with them. They will only care about your company and the integrity of your communicative philosophy ifyougenuinely seem to care.That means you should share news and updates across departments. Share updates from the executive suite with your engineers. When you have a potentially exciting conversation with an investor or advisor, tell your people. Engage with them if its appropriate to do so.Communication is very much a two-way street.But its also true that sometimes its hard to be 100% transparent with employees. If youre in the midst of an acquisition, for example, you may not be legally able to.But employees will give you the benefit of the doubt in these situations if youre sincere with themif they know that honesty is a core value of the company.3. Establish the Right Flo w During All-Company MeetingsTo get a bit more in-the-weeds, how you relay information and conduct conversation is very important. But you cant just say that communication is important. You must also set out to communicateeffectively.The most likely way youll do that is during meetings.Its important, then, that you hold and conduct meetings the right way. Things like whether everyone in the room is comfortable, whether your delivery is engaging,the lengths of meetingswe find people can generally only focus for 90 minutes at a timeall matter.In fact, your attention to detail as a leader will go a long way in determining how effective you are at facilitating internal communication. In our company, even small adjustments like asking presenters to abide by certain templates and formats in their presentation slides went a long way.You can say communication is important all you want, but unless youre communicating correctly, it wont matter.4. Allow QA Time with Your EmployeesAside from al l-hands meetings, you also need to schedule time specifically for question-and-answer sessions.These could look like one-on-one meetings (if youre a smaller team) or forum-oriented meetups where you as a leader dont have any specific agenda other than fielding and answering questions from your team.If youre not already doing this, try it. Youll be surprised how much your employees want to utilize their voicehow many concerns or questions they want to be addressed.5. Do 360-Degree ReviewsFinally, to truly encourage and sustain a culture of transparency, you must submit yourself to the same expectations of reflection and appraisal as your employees.That means conducting 360-degree reviews.Most people dont enjoy receiving constructive feedback. Thats as true of executives as it is of managers and engineers.We get defensive and fold inward because we feel like were being attacked. But designing feedback sessions as two-way conversations helps ensure the part sitting on the other side of the table understands that the purpose of providing feedback is to help the whole company improve and become more effective.It also proves to your people that you really do value transparency and that your culture really does value equality.The Bottom LineAt the end of the day, improving your internal communicative processes is something of an ongoing project which you can always work to improve. But prioritizing communication and transparencyand investing in it to prove itisimportant to youis still crucial for inspiring your employees, helping them improve, and elevating your companys overall effectiveness. It encourages growth and asks everyone to level up to be the best teammate they can be.Its a critical component, in other words, of your overall strategy. Dont neglect it.This article first appeared on Quora.You might also enjoyNew neuroscience reveals 4 rituals that will make you happyStrangers know your social class in the first seven words you say, study finds10 lessons from Benjamin Franklins daily schedule that will double your productivityThe worst mistakes you can make in an interview, according to 12 CEOs10 habits of mentally strong people

Learn Engineering Using Game Apps

Learn Engineering Using Game Apps Learn Engineering Using Game Apps Mobile devices are becoming the biggest gaming consoles now and the platform is great to engineer on, says Thomas Heerman, director of product management in the Autodesk Consumer Group, San Rafael, CA. Engineers looking to play, and game players looking to put on their engineering cap, can turn to a host of new, mobile games. For some of them, youll need a bit of engineering knowledge to play. For others you wont need much in the way of engineering education to start playing, but you just may walk away with some.1) Schnittkraftmeister is a race against the clock for the structural engineer. Unlike the other games here, if you dont have some formal training, youre not going to have too much funor get too far. Each screen has an internal force diagram with three possible solutions, all pleasantly sketched on a virtual graph paper notebook.stellung SchnittkraftmeisterThe game designers recognized a trend toward unquesti oning overreliance on computer structural analysis. We try to train students in identification of wrong results or interpretation of these, says Juergen Zechner, a prof at the Institute for Structural Analysis at the Graz University of Technology and one of the games designers. Usually these wrong results are introduced because the underlying modelthe simplification of reality done by the engineer or student is simply wrong or makes wrong assumptions. Mistakes in modeling might get uncovered by the software, but one needs to learn how to identify them.As the anwender progresses from screen to screen the problems become more complicated and the time allotted to solve them shorter. Any engineers hoping to test themselves can get to it directlythe app is a free one.Image Tinkerbox2) For the most funand, perhaps, the least learningcheck out Autodesks Tinkerbox. With it, players can use chains ropes and suspension springs, compressed springs, motors, scissors, fans, platforms, conveyor b elts, bolts, balls, boxes, and buttons to create elaborate Rube Goldberg-esque contraptions. Or the same set of tools can be used to solve gradated puzzles.Though the game could conceivably make a user more accustomed to the kind of thinking an engineer engages in to solve various problems, its really more fun than educational. The biggest learning users can take from the game is the creative problem-solving aspect. They need to find ways to approach the problem, and use different tools to solve it, says Heerman.Once users have progressed to the more complex puzzles and properly honed their virtual contraption making skills, they can create their own puzzles and share them with other players.Image Fourbar3) Fourbar is a game with a specific focus that you might guess from its name. The app is based entirely around the four-bar linkage, which is something that every mechanical engineer learns about in college, says Kevin Loewke, co-founder and CEO of Cellogy and creator of the game.F our-bars linkages are one of the most common mechanical elements used by engineers, and can be found in cars, bikes, tools, industrial equipment, and all sorts of robotics. The game explores various four-bar situations with 48 levels of puzzles. Each screen features four bars connected with rotational joints. Players can move the base and shorten or lengthen the bars in an effort to get four bars to swing across stars that appear here and there.This game might be helpful for those students just learning about linkages, as it allows them to easily manipulate the geometry of the four-bar and observe the effects in real-time, says Loewke. Though those effects might seem counterintuitive at firstthats the nature of a four-bar linkageeven non-engineers will quickly be able to solve the first puzzles. Still, Fourbar obviously appeals mostly to engineers or people who like to tinker with mechanical things, says Loewke.There are three groups of complexity. In the first group, no restriction s are placed on the four-bar configuration or its path. In the second, one or both ends of the four-bar are grounded, or locked in place, forcing the user to rely more on stretching the links. In the third group, obstacles are placed in the path of the bar and must be avoided, requiring the user to be more precise in their geometry configurations.Should players master the virtual fourbar, perhaps theyll be ready to enter the real world of engineering and build us all a better windshield wiper.Michael Abrams is an independent writer.The biggest learning users can take from the game is the creative problem-solving aspect.Thomas Heerman, Autodesk Consumer Group

17 Public Speaking Tips to Crush Your Next Presentation - The Muse

17 Public Speaking Tips to Crush Your Next Presentation - The Muse17 Public Speaking Tips to Crush Your Next PresentationIts no easy feat to stand up and talk in front of people- whether its five or 50 or 500. In fact, surveys have found that public speaking has long been one of the things Americans fear most. Unfortunately, in many professions, some amount of public speaking is necessary. It might be that you need to present in a small meeting, give an update to the entire company, or present at a conference or other event. No matter what it is or how daunting you find it, there are steps you can take to prepare and improve your skills. Understand the Expectations and Learn the DetailsKnow Your AudiencePlan and Structure Your SpeechDont Overload Your SlidesPractice, Practice, PracticeGet FeedbackMemorize Your First and Last LinesJoin a Club or Go to a WorkshopGet in the ZoneDont Bury Your Face in NotesMake Eye ContactUse PausesRepeat YourselfLet Some Questions GoKeep TalkingRemember the Audience Is on Your SideDont Be So Hard on YourselfBefore You Even Get Up ThereSo much of what goes into public speaking happens way before you step up to the front of the room. Preparation and practice are key. Heres what you can do in advance to make the actual speaking part as smooth as possible. 1. Understand the Expectations and Learn the DetailsGather all of the information regarding location, technical setup, time youll be speaking, dress, topics to include/avoid, type of presentation, etc., says Tara Goodfellow, a Muse career coach and owner of Athena Consultants. Having all of this information ahead of time will help you prepare a presentation that fits the occasion and resonates with your audience. Itll also help you avoid technical or logistical snafus that can add unnecessary stress, Goodfellow says You dont want any surprises as in realizing you were supposed to bring a laptop or handouts.2. Know Your AudienceIts as important to understand your audience as it is to understand the subject youll be discussing in front of them. Make aya you understand the level of knowledge, Goodfellow says, and tailor your presentation accordingly. You dont want to bore them with details they already know nor do you want to overwhelm them. Josephine Lee, third place winner in the 2016 Toastmasters World Championship of Public Speaking, emphasizes that even if shes giving the saatkorn speech to two different audiences, shell take the time to customize it. She always asks herself, What is the specific audience and why are they there? So, for example, the toast youd give at an engagement party among all your college friends might be pretty different from the speech you give at the same friends wedding in front of the whole extended family. Or in a professional context, imagine youre giving a presentation about the future of your company. That would look really different depending on whether youre talking to a group of executives from your own organization versus a room full of college students who are interested in getting into the industry. For one, you might dive into the nitty gritty of last quarters performance and share your insights about what changes your organization needs to make to remain competitive. For the other, youd probably zoom out a bit more, give an intro to your industry, and sketch out what your company does and where its going. 3. Plan and Structure Your SpeechSo often the focus of advice about public speaking is about how youre saying the jas in front of an audience. Those things are unequivocally important (which is why we go into detail about them below) but before you get there, you have to think about what youre saying. You can have great diction and you can have great presentation skills, but if your words and structure are all over the place then people are bedrngnis going to remember what you said, says Lee, who credits Toastmasters with teaching her how to write a speech. It is 100% about simplicity, because wh en youre giving a speech in front of a live audience its so fleeting that if you have multiple points and if you go off on tangents and if you dont stay on one simple path then people wont remember what you were speaking about.Lee always picks one central point when shes preparing a talk- whether shell be speaking for five minutes or 45. Shell present her central theme, give supporting evidence and examples, and keep circling back to that main message. So even if the audience forgets 99% of your speech, which they will, they will go home with that 1%, she says. Rajiv Nathan, a Muse career coach and founder and CEO of abflugup Hypeman, takes a similar approach with a slightly different formula. His go-to structure for a talk is inward, outward, forward. He departures with a story that explains why hes talking about this topic in the first place, zooms out to evidence that others are thinking about it as well, and ends with solutions. In a workplace setting, this might translate into laying out a challenge your team is facing, zooming out to examine how other teams and companies are thinking about and handling similar issues, and end by proposing next steps for your team. 4. Dont Overload Your SlidesIf youre using slides to accompany your presentation, make sure you avoid overloading them with too much text. Think about how you like to be presented to, Goodfellow says. Very few of us like an 80-slide presentation where the rolle just reads everything to us. Beyond the simple fact that people will be distracted squinting at that teeny tiny type, you might be tempted to start reading off the slides and youll end up sounding a little too much like Ferris Buellers economics teacher (i.e. droning on and on and on in a monotone). Instead, Nathan says, use slides primarily as visual complements to your words and a tool to emphasize your main takeaway. 5. Practice, Practice, PracticeOkay, pay attention, because if you absorb just one thing from this article it should be this You have to practice. Not once or twice but over and over again. When you practice it enough you figure out the rhythm, says Nathan, who estimates he practiced his TEDx talk about 100 times before he gave it. Youll also feel more confident and comfortable speaking without reading off a piece of paper (or your slides) because the structure and progression will become so familiar. Lee takes advantage of any opportunity to practice when shes preparing to speak. Practice of any sort can be very helpful. I practice in my room or in the shower or driving in the car, she says. 6. Get FeedbackWhile practicing on your own is useful, it can be even better to do it in front of a live audience- even if thats just your work bestie or your sister. The more you get used to speaking in front of actual humans the easier itll get. Plus, you can get feedback from your trusted practice audience before you go out and do the real thing. Ask them if your words and points were clear, if there was any thing that confused them, how your rhythm was, and if there was anything else they noticed. You can also give yourself feedback. Use your phone (or whatever other device you have) to record audio or video of your practice sessions. When you play it back, you can become your own audience in a way and pick up on things you didnt realize needed some attention. I have had clients astounded at their mannerisms and overuse of um when weve played back video. Most of us have a nervous go to sound or movement, Goodfellow says. Once youre aware of it, you can work on it. 7. Memorize Your First and Last LinesYoull want to have a pretty clear idea of what youre going to say, of course. But you also dont want to sound like a robot regurgitating a pile of words you wrote down. By the time she was comfortable in front of an audience, Lee wasnt reading her speeches or even memorizing an exact script. If you memorize everything word for word, its not going to sound very natural, she says. Instead, she plans the structure but keeps the words themselves a little loose with a couple of exceptions I generally try to memorize the opening sentence and the closing sentence.The goal is to ensure you start and end strong while still giving yourself the room to speak naturally in between. 8. Join a Club or Go to a WorkshopIf youre committed to improving your public speaking skills, then not only should you practice each speech or presentation before you give it, but you should also try to get as many of the real thing under your belt as you can so that you become accustomed to it. Its the most important to get as much stage time in front of an audience as possible, Lee says. Thats why Toastmasters was such a useful organization for me because it gave me the grounds to practice on in front of a live audience. Toastmasters is of course one of the more well-known options, with more than 16,000 clubs all over the world, but you can also check out meetups, classes, and workshops. If those o ptions arent available in your area or dont appeal to you, try gathering a group of friends and/or colleagues who want to practice their skills and give and get feedback on a regular basis as well. During Your SpeechDoing all of the prep work should help you feel ready and confident- at least, more than you would otherwise. Heres how you can keep helping yourself in the moment. 9. Get in the ZoneFor about 10 minutes before he gets on stage to give a talk, Nathan becomes something of a recluse. He doesnt talk to anyone, he drinks some water, he crouches down somewhere, he focuses on his breathing, and he repeats this phrase to himself Use expression to create possibility. Now, thats a very specific set of actions that works for him, but he recommends everyone figure out their own stage mantra or routine. Ask yourself, he says, What do you need to be repeating to yourself beforehand? What, action-wise, do you need to do beforehand to get yourself in the zone? It might take some time to find the things that help you in the lead-up, whether you do them the night before, the day of, or in the moments just before you begin. If youre not sure where to start, think back to some other reference point in your life when you were preparing for an important event, Nathan says. What did you use to do before a baseball game or piano recital or big exam? See if those things help now and iterate until you find the right combination. 10. Dont Bury Your Face in NotesWhen Lee first started giving speeches, shed just read the whole thing word for word off a piece of paper. It was terrible, she says, remembering the early days before she became the accomplished speaker she is today. Notes are like a crutch. So you just start to rely on them more and more, shes realized. Its more important that youre connecting with the audience, making eye contact with the audience, and having a true conversation with the audience.She no longer uses notes at all- she just memorizes the opening an d closing lines, as mentioned- but reaching that comfort level takes practice. If youre still working up to that and need your notes, she says, go with bullet points. Theyll help you stay on track without tempting you to read everything from the page.Notes can also block your face or torso, or draw your eyes down as youre reading, says Nathan. So if you plan to bring some, try folding your paper or using index cards with just those few bullet points to serve as a reference. 11. Make Eye ContactYouve surely heard it before, but eye contact is key in public speaking. It helps you connect with the audience, Lee says, and its most effective when you focus on one person at a time. When you are giving a speech, you should always sound like you are delivering to a single individual rather than speaking to the masses, she says. Direct eye contact with one person then moving to another is an effective way to do that. 12. Use PausesA lot of times people speak really fast. Their mind is racing and they want to make a good impression, says Jennifer Sukola, a Muse career coach and human resources professional. People tend to want to rush through and get it over with, especially when theyre nervous. Its something you might get feedback about or pick up on if you record yourself. One of Sukolas biggest tips for public speaking- using pauses- can help with overall speed as well as pacing. You can use pauses strategically, inserting them right after important points to let them sink in or right before to allow you to gather your thoughts and get the audiences attention for what youre about to say.Sukola likes to follow a structure where she makes a point, pauses, provides support for that point and recaps, pauses again, makes a related point, etc. If you follow that outline and pause in conjunction with the points youre making, she says, the audience has a chance to let that simmer, to let your points settle and think through them.13. Repeat YourselfRemember that the people li stening to you talk live cant rewind to catch that important thing you just said or flip back a few pages to find that crucial point you made earlier the way they could if they were watching a video or reading a book. So help them out by repeating the thesis or main takeaway of your talk, says Nathan. In his own talks, he might repeat that take-home line six or eight times. The repetition ensures that everyone hears it, realizes its important, and can process it and let it sink in. Its got to be short and punchy, says Nathan, and you can accentuate it with pauses before or after you say it. If you have slides, you might also want to put it up there once or twice. Its like the chorus of a song, Nathan explains. Its catchy and its the first thing someone will be able to repeat back to you. 14. Let Some Questions GoYou can do a whole lot of planning, but the truth is that you cant anticipate everything, including questions that might come up. Goodfellow stresses that its okay to say, T hats a great question, let me get back to you on that. In fact, thats far better than stammering through and making something up.15. Keep TalkingLee may now be an award-winning speaker who travels all over the world to give talks and feels comfortable ditching the notes, but even she still freezes and forgets her speech sometimes. You have to just keep talking until you find your way back.Get away from that mentality that you have to be perfect. Its okay if you forget, she says. You learn to start to fill in the gaps. Start to speak until you remember. No one in the audience knows you forgot your speech, she adds. What you are feeling inside is not as apparent as you think it is. If you keep that in mind and keep talking, eventually youll come back.And if your talk has a clear, simple structure, itll be easier to find your way back in. 16. Remember the Audience Is on Your SideFor many people, public speaking feels like one of the scariest things they could be called on to do, Lee sa ys. Theyre terrified of failing and think theyll be humiliated and ostracized. But the people on the other side dont want to see you mess up- theyre eager to hear what you have to say. If you remember that the audience wants you to do well, that theyre on your side, its a much easier process, says Lee. Focus on what youre giving to the audience- as if you were giving advice or telling a story to your best friend- rather than on yourself and how you appear. 17. Dont Be So Hard on YourselfFinally, remember that everyone gets nervous. Those executives many levels above you whose presence is making you sweat? They probably get nervous when they speak, too, Goodfellow points out. Give yourself a little bit of grace, she says, and do the best that you can.